Recent Posts

Sewer Backup in The Middle of the Night is No Problem in Marana?

12/6/2022 (Permalink)

A “sad face” is penned into a roll of toilet paper sitting on a backed-up toilet. We provide sewage cleanup services 24-hours a day in Pima County.

Our Northeast Tucson and Oro Valley/Marana East technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Our technicians have the training, equipment, and experience to clean and restore sewer backups quickly and efficiently in Marana. Sewer water is grossly unsanitary and can carry infectious viruses and dangerous bacteria that can cause serious health problems.

Here are the three classifications for contaminated water that we remediate:  

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source, like a broken water line
  • If left untreated, it can degrade into categories two or three

Category 2: “Gray Water”

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three, “black water,” include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

Our local team in Northeast Tucson, Oro Valley, and Marana East can help when your home or business in Marana has a sewage backup. Call us today at 520-760-9352.

Franchises are independently owned and operated.

Why Are We Tucson’s Top Choice for Fire and Water Damage Emergencies?

11/29/2022 (Permalink)

A training room is shown ready for a class. We restore property damage 24-hours a day in Pima County.

We are Tucson’s top choice for home restoration and repair because our commitment to service with excellence drives everything we do. We invest heavily in training programs for our team. Our Northeast Tucson and Oro Valley/Marana East technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of property damage.

Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

e-Learnings

Everyone on our staff - from the office team to our field technicians - has access to web-based training. This training is voluntary, and the program is structured to be an ongoing training series for all of our employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Ongoing education keeps our office team and technicians current on new industry standards and best practices for the cleaning and restoration industry.

Call Us Today!

Our local team in Northeast Tucson, Oro Valley, and Marana East can help when your home or business in Tucson has property damage. Call us today at 520-760-9352.

Franchises are independently owned and operated.

Rebuilding Services for Commercial Businesses in Redington?

11/21/2022 (Permalink)

Drywall tools and tape are shown on a job site. We restore commercial property damage 24-hours a day in Pima County.

Our Northeast Tucson and Oro Valley/Marana East team is Here to Help ® when your commercial property in Redington has water or fire damage that requires rebuilding services. We can supervise a full range of reconstruction services to get your business operational again as soon as possible. This eliminates the hassle of locating trades and vendors and juggling the scheduling involved with a rebuilding project. Our customers can rest easy knowing they have one company managing the entire project from start to finish.

Building and Reconstruction Services 

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • Heating, Ventilation, and Air Conditioning Services (HVAC)
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

We have extensive experience working on all kinds of commercial buildings, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

Our local team in Northeast Tucson, Oro Valley, and Marana East can help when your business or home in Redington has property damage. Call us today at 520-760-9352.

Franchises are independently owned and operated.

Fire Extinguisher Saves Thanksgiving Day for Oro Valley Family?

11/15/2022 (Permalink)

A family sits down to a Thanksgiving Day meal. We respond to fire damage emergencies 24-hours a day in Pima County.

Our Northeast Tucson and Oro Valley/Marana East team wants everyone to have a safe and fire-damage-free Thanksgiving this year. Knowing how to operate a portable fire extinguisher saves lives. Here are some fire extinguisher safety tips from the National Fire Protection Association:

Use a portable fire extinguisher when the fire is confined to a small area, such as a wastebasket, and is not growing; everyone has exited the building; the fire department has been called, and the room is not filled with smoke.

  • To operate a fire extinguisher, remember the word PASS:
  • Pull the pin. Hold the extinguisher with the nozzle pointing away from you, and release the locking mechanism
  • Aim low. Point the extinguisher at the base of the fire
  • Squeeze the lever slowly and evenly
  • Sweep the nozzle from side-to-side
  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out

 Call Us Today!

Our local team in Northeast Tucson, Oro Valley, and Marana East is Here to Help ® when your home or business in Oro Valley has a fire damage emergency. Call us today at 520-760-9352.

Franchises are independently owned and operated.

How Will I Know If My Property Is Completely Dried When I Have Water Damage in My Redington Ranch Home?

11/8/2022 (Permalink)

Towels attempt to capture water that has flooded a hardwood floor. We restore water damage 24-hours a day in Pima County.

Redington Ranch residents rely on us to restore water damage emergencies quickly and efficiently. Our Northeast Tucson and Oro Valley/Marana East follow a comprehensive six-step water damage restoration process. During Step 4, we set up powerful air movers and blowers and monitor and document the drying process to ensure the area is completely dried.  

Most of the surfaces in homes and businesses are porous, so when they are exposed to water, the water can seep into them. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Drying and Dehumidification Process

Our professionals use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

Our local team in Northeast Tucson, Oro Valley, and Marana East is Here to Help ® when your home or business in Redington Ranch has water damage. Call us today at 520-760-9352.

Franchises are independently owned and operated.

What Happens During a Water Damage Assessment and Inspection in Tucson?

11/1/2022 (Permalink)

A technician uses an infrared camera to locate water damage inside a wall. We respond to water damage emergencies 24-hours a day in Pima County.

Our Northeast Tucson and Oro Valley/Marana East follow a comprehensive six-step water damage restoration process. Here is what we do during Step 2 of the process.

We begin with a detailed inspection of your home or property to assess the damage. The assessment helps our professionals develop the best plan of action.

We Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

We Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The water contamination level will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

We survey the extent of the water damage and inspect the premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will check for safety concerns that may be evident.

Move or block furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

Call Us Today!

Our local team in Northeast Tucson, Oro Valley, and Marana East is Here to Help ® when your home or business in Redington has water damage. Call us today at 520-760-9352.

Franchises are independently owned and operated.

Happy Monsoon Season Customers in Redington?

10/24/2022 (Permalink)

A storm is breaking over Tucson, Arizona. We aim for five-star reviews in all that we do in Pima County.

According to the National Weather Service, the average rainfall for A Tucson monsoon is 5.55 inches. Our Northeast Tucson and Oro Valley/Marana East respond to storm damage emergencies 24-hours a day, 365 days a year. Recent monsoon rains caused storm and water damage in Redington and many parts of Pima County last week. Here is a Google review from one of our many happy customers:

“We had a roof leak this past monsoon season at my place. SERVPRO set up equipment at our house and tracked the drying process daily. Great customer service, Robert N. Came out every day and checked up on me and my house; Robert was very informative on the mitigation process and really put me at ease with the process.

I appreciate SERVPRO’s attention to my needs, and I appreciate Robert is great, professional, very communicative, and aware of customer needs. Thanks, Robert, and thank you, SERVPRO, for an amazing Job well done!” Zenith_365

Services: Water removal, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality

Call Us Today!

Our local team in Northeast Tucson, Oro Valley, and Marana East is Here to Help ® when your home or business in Redington has a storm damage emergency. Call us today at 520-760-9352.

Franchises are independently owned and operated.

Commercial Generator Maintenance Tips for Tucson Businesses?

10/17/2022 (Permalink)

Downed power lines cover a road. We respond to commercial damage emergencies 24-hours a day in Pima County.

Power outages can disrupt business and affect productivity in the workplace. When operating as they should, commercial generators keep the power running when the power grid is down. Our Northeast Tucson and Oro Valley/Marana East teams offer these tips from the Insurance Institute of Business and Home Safety to prepare for power outages by servicing your generator:

The time to maintain a generator is well before a major storm or disaster strikes (when professional assistance may be unavailable, power lines are down, and access roads are blocked). Backup power can help maintain a consistent building temperature and reduce the risk of freezing pipes leading to business disruption and damage. 

Permanent

  • Permanent generators should have a proper maintenance plan that includes weekly, monthly, and annual checks. See the manufacturer’s specifications for more information.  
  • Run the unit on its maintenance plan weekly to ensure it is properly functioning in an emergency. Individual units may have a timer that allows a programmed test to be scheduled, and qualified personnel should oversee these scheduled weekly tests.  
  • Check the generator enclosure for loose debris or other conditions that could cause the unit not to function correctly.  

Portable 

  • Store in a dry location
  • Set up a maintenance schedule to include periodic test runs for the unit 

Call Us!

Our team in Northeast Tucson, Oro Valley, and Marana East is Here to Help ® when your Tucson commercial business or home has a storm damage emergency. Call us today at 520-760-9352.

Franchises are independently owned and operated.

Visible Signs of Storm Damage in Redington?

10/11/2022 (Permalink)

A picture of the desert after a storm is shown. We respond to storm damage emergencies 24-hours a day in Pima County.

Now that the Monsoon Season is over for the year, it’s an excellent time to inspect your home or business in Redington for visible signs of storm damage. Our Northeast Tucson and Oro Valley/Marana East teams have the training, equipment, and experience to restore storm damage quickly and efficiently.

After any major storm, high wind, or hail event, your home or business should be inspected for visible signs of damage. Here are some of the indicators of storm damage:

  • Debris on the roof
  • Dents in your siding
  • Clogged or broken rain gutters
  • Visible damage to the roof facia
  • Visible signs of the roof flashing
  • Water spots on your ceiling or walls
  • Cracked, dented, or lifted roof shingles
  • Missing roof shingles

Storm damage can happen anytime, and when it does, our recovery specialists can respond quickly to storm emergencies in your area. We provide each of our customers with the same care and consideration and work to return properties to their original condition. With flooding, we have a broad inventory of water removal equipment like extractor trucks, wet-vacs, and portable pumps to prepare a home or business for drying and recovery efforts.

Call Us Today!

Our team in Northeast Tucson, Oro Valley, and Marana East is Here to Help ® when your Redington home or commercial business has storm damage. Call us today at 520-760-9352.

Franchises are independently owned and operated.

What Can I Do While Waiting for Help to Arrive After a House Fire in Tucson?

10/3/2022 (Permalink)

A room inside a house is damaged by fire. We restore fire damage 24-hours a day in Pima County.

Tucson residents can rely on us to be there when fire damage restoration services are required. Our Northeast Tucson and Oro Valley/Marana East teams are on call and ready to respond 24-hours a day, 365 days a year. We have established relationships with all major insurance companies and can assist with the insurance process and paperwork. Here are some fire damage tips from our website for things you can do while waiting for help to arrive:

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas
  • If electricity is off, empty freezer and refrigerator and prop doors open
  • Clean and protect chrome with a light coating of petroleum jelly or oil
  • Wash houseplants on both sides of leaves
  • Change the heating, ventilation, and air conditioning unit (HVAC) filter
  • Tape double layers of cheesecloth over air registers

Call Us!

Our team in Northeast Tucson, Oro Valley, and Marana East is Here to Help ® when your Tucson home or commercial business has fire damage. Call us today at 520-760-9352.

Franchises are independently owned and operated.