Recent General Posts

Rocky Point the Arizona Beach

9/29/2020 (Permalink)

Me at the beach Me at the Beach

This past weekend I defied the lockdown and ventured south of the border to Puerto Penasco Mexico, aka Rocky Point!!!!  There we encountered great weather, great food, and of course just happy locals.  We did have to practice social distancing as Mexico could never handle a Covid-19 outbreak.  All the tourists were agreeable and you can tell everyone just wanted to have a good time and forget about all the stresses of family and work back home in Arizona.  Rocky Point has always been my reset button!  You can never stay stressed on a beach!  If you are stressed you might want to venture south of the border!        

Any Suggestions

9/10/2020 (Permalink)

suggestion box Suggestion Box

The other day walking through the office, I noticed that we have a suggestion box now.  Our new GM Anthony installed a box to get input from the field and office staff looking for ways to improve our work conditions.  Since Covid-19, we have had to change our work processess and accommodate employees working from home as well as homeowners not wanting in person contact.  We have made many changes such as utilizing docu-sign and a new platform to have pictures taken.  All these changes came from the field and the office.  Today we opened the suggestion box and to much surprise we read our first suggestion.  Yes I concur, and fortunately it is Thirsty Thursday!!! Suggestion noted and Implemented.  Happy Thirsty Thursday!!!          

Happy Labor Day

9/3/2020 (Permalink)

From the employees at SERVPRO of Oro Valley/Marana East and SERVPRO of Northeast Tucson, have a safe holiday weekend!!!

Happy Fourth of July

7/2/2020 (Permalink)

Happy 4th of July Everyone!

Like every other holiday this year, 4th of July will be different from past years. The things that we are used to like parades, festivals, and all public gatherings are not happening due to the re-closing of businesses and events with more than 50 people are prohibited. But none-the-less, we need to continue to keep our spirits up! There are so many other ways to celebrate during social distancing and keeping safe!

  1. Prepare a barbecue in the backyard for your friends and family! No one has to miss out on hot dogs, burgers, chicken and more! Still get to enjoy all the delicious food that is prepared and the company that comes with! For safety CDC advises that you and your guests wash your hands before and after eating. Encouraging the use of hand sanitizer frequently and everyone to wear masks.
  2. Watch the Fireworks!... From a distance. Just because there is not gathering of people to watch the fireworks together doesn’t mean you can’t drive and watch from your car. This is a good way to leave your home for a few and still get a chance to view the night sky get lit with explosions of colors.
  3. Host a movie night! If your side of town is not throwing fireworks, then another great way to end the night is with a movie! Pick a good handful of movies to select from and have your guest vote. Most popular movies to watch on 4th of July are The Patriot, Top Gun, The Sandlot, and a few more based on preference.

There are LOTS more ways to enjoy this 4th of July. Talk to some family and friends and get creative! SERVPRO of Northeast Tucson and Oro Valley/Marana east wishes you a safe and fun 4th of July weekend!

Cigars and Stogies!!!!!!

5/21/2020 (Permalink)

Recently SERVPRO of Oro Valley Marana East was called out to a house in Marana where the previous homeowner had smoked cigars for 30 years. His daughter told me, that for years they tried to get him to smoke outside, but after her mom passed away, they just gave up.  The daughter tried to save some money and figured that they could do the remediation themselves.  Armed with YouTube, buckets and wash cloths, they scrubbed, and they scrubbed, until the texture came off the walls. Finally reaching the sheet rock they then decided to paint the place white.  A few realtors brought clients by but offers were well below expectation due to the lingering smoke smell and a yellow under-tone pulling through the white paint.

Cigars and tobacco odors are the toughest odors to remediate!!!  Still not wanting to acknowledge defeat, they hired another contractor who told them they have a magical elixir that would solve the problem. Well the next offer from the realtor was lower than the previous offer and they relented and called us to properly remediate the odor.  The moral of the story is simple. You can hire a Pro! or Hire a Joe!  We quickly took charge of the situation deodorizing the house properly with ozone machines and application of SERVPRO's Smoke Deodorizer. Last we cleaned the coil of the HVAC Unit and sealed the ductwork.  In smoke remediations the most crucial piece always forgotten by the Joe is the HVAC system.  Since they do not have the technical know-how it is often skipped.  Promises of Magical elixirs will never out perform Knowledge by a SERVPRO Pro!!!           

Should you have any questions or would like a quote for smoke/odor damage to your business or home, please call our offices at 520-760-9352 to discuss!

The Forgotten Year

5/12/2020 (Permalink)

2020 will forever be known as the forgotten year! It is a huge disappointment for the graduates but also for the mothers and fathers of these graduates!!! As a parent it is time to boast to the world, ”Hey look at what my child has achieved!” Instead, there will be no party, no flip of the tassel, no goofy parent picture to be embarrassed by, and of course, no Facebook Update! Our memory will be a zoom graduation, a drive-thru graduation and a diploma sent in the mail. Let us all pray, that the educators decide not to make this the “New Normal”! As a parent we have sacrificed! We saved money to send our kids to college! We made sure their college experience was as good as ours! We paid for tutors, sports, spring breaks, fraternities and sororities and any other extracurricular activities they wanted to participate in! Their graduation is our graduation as well! We at SERVPRO of Northeast Tucson & Marana East salute you Moms and Dads for the sacrifices you have made!!! Congratulations to the Moms and Dads and of course the Graduates of 2020!!!

To The Graduating Class of 2020!!

5/7/2020 (Permalink)

Congratulations Class of 2020!

Class of 2020, Congratulations on your achievements. Whether you are promoting from 8th grade to high school, graduating high school, or even college, we at SERVPRO of Northeast Tucson and Oro Valley / Marana East wish to recognize you on your accomplishments. Unfortunately, due to the Corona Virus many will not be able to get recognized with all the pomp and circumstance associated with this milestone. When graduating or promoting, there is a commencement speaker that offers words of wisdom. In 2020, you will not have the chance to hear it. Let this be a substitute!

In 2014 Navy Seal Admiral McRaven gave an inspirational speech to his alma mater, The University of Texas, Longhorns. This us a synopsis of his speech! If you wish to hear his words you can click link below !! Enjoy and Congratulations!!

If you want to change the world!

1. Start by making your bed!

If you can't do the little things right, you will never do the big things right.

2. Find someone to help you paddle!

You can't change the world alone - you will need some help. 

3. Measure a person by the size of their hearts not the size of their flippers!

Nothing else matters but your will to succeed. Not your color, ethnic background, not you education or social status.

4. Get over being a sugar cookie and keep moving forward!

Sometimes your efforts are in vain. Sometimes you do not succeed. Sometimes you are not perfect. So keep trying!

5. Do not be afraid of the circus!

Life is filled with circuses! You will fail often. It will be painful and discouraging. This will test your very core. 

6. Sometimes you must slide down the obstacle head-first!

If it's going to be, it's up to me!

7. Do not back down from sharks!

There are a lot of sharks in the world! You will have to deal with them!

8. You must be your very best in the darkest moments!

At the darkest moments in life, you need to be calm, composed, and all your physical strength and inner strength be brought to bear!

9. Start singing when you are up to your neck in the mud!

The power of hope is contagious! One person can change the world by giving the power of hope.

10. Do not Ever, Ever, Ever Ring the Bell!

If you quit and ring the bell you wont experience the hardships, but also, you won't change the world!

Start each day with a task completed. Find someone to help you through life. Respect everyone. Know that life is not fair and that you will fail often but if you take some risks, step up when times are toughest, face down the bullies, lift up the downtrodden and never ever give up, you can change the world!

"Changing the world can happen anywhere and anyone can do it!"

Click here to watch the University of Texas  Commencement by Admiral William H. McRaven  

Sorry for your loss..

5/4/2020 (Permalink)

This week a young person in Tucson took their own life in an extremely violent manner. SERVPRO of Oro Valley / Marana East, at the request of their insurance agent performed a post-mortem clean up service after the coroner removed the body. This is one of the unintended consequences of social distancing, quarantining and isolation. Did he die from COVID-19? No, however, the isolation caused from this pandemic, is one of the unintended consequences not being discussed. I do not wish to argue the merits of the handling of the pandemic. If you have family members or friends that feel despair, please call for help! If you know people that are struggling with the isolation, reach out and check on their well-being. I know that this post-mortem cleanup service is one that SERVPRO franchises provide regularly, but it is the hardest job our SERVPRO technicians perform. Our technicians are trained to handle these situation and show compassion, dignity and respect while conducting this most somber task. Upon leaving we always extend our condolences with "Sorry For Your Loss." We are classified as essential workers but in my opinion, our technicians are the Unspoken Heroes!

If you or a family member are experiencing a more than difficult time during this social distancing and need professional help, please reach out to the National Suicide Prevention Hotline at: 1-800-273-8255

SERVPRO Social Distancing Practice

4/24/2020 (Permalink)

“Social distancing” is the newest buzzword forever ingrained in our vocabulary. From practicing being 6 feet apart to staying home. This is having an impact on many businesses in which they are instructed to temporarily close or worst case, having to permanently shut down. Our world is changing, and we need to change with it. Thankfully, SERVPRO of Northeast Tucson and Oro Valley/ Marana East are open and ready to serve our community. We are fortunate to say that our offices are still operating as we are embarking on a new era. Allowing employees to perform all office functions, including answering calls from the safety of their homes has been one of our ways to practice this social distancing. These changes have been successful, and we continue to learn to better assist everyone during these times. We are still available 24/7 and provide 24-hour emergency services. Do not hesitate to call. 520-760-9352

Tucson - the biggest small town in the world

4/24/2020 (Permalink)

If I have said it once, I will say it again. There are 6 degrees of separation in the world and only 2 degrees of separation for Tucsonans! One night after my annual University of Arizona Rugby Reunion, a couple of old college friends decided to have a night cap at a local spot (Finn's Landing). As usual the discussion moved into politics of which I have no interest in discussing. I struck a conversation with the couple sitting next to me. Both of us local business owners commiserating over a broad spectrum of topics regarding life in Tucson and Oro Valley! Laughing over folks we both interact with and surprised our paths have not crossed before. At the end of the night we parted ways with the usual "I hope we never have to use the services of SERVPRO of Northeast Tucson". Well that chance encounter happened again but this time with a 5:30 AM call that their business Academy of Beauty had sustained a water damage. I look forward to renewing our friendship over the days ahead and thank you for allowing SERVPRO of Northeast Tucson the opportunity to serve. Thank you for supporting local businesses!!

New Year New Ride!

12/30/2017 (Permalink)

Hello everybody and Happy New Year! SERVPRO of Northeast Tucson is starting the new year with a new SERVPRO ride. The entire staff was stoked in seeing this puppy pull up to our warehouse. You can only imagine how excited the technicians are to take a ride. Some may say they've "Claimed it". We are all really excited for the up coming year Tucson has to offer us. Our New Year resolution is to focus more on working smarter not harder. We are learning everyday how to be more efficient and effective with the number of techs and equipment we currently have. SERVPRO of Northeast Tucson works extremely hard day and night to assure that EVERY single client knows that they are in good hands. 2018 is going to be a GREAT year for us as we improve ourselves everyday for you, not only our clients, but our neighbors, our friends. 

SERVPRO of Northeast Tucson wishes you all a Happy New Year!

Losing my best friend!

11/7/2017 (Permalink)

We got the worst news this past week… Our chocolate lab Nial has bone cancer. I was shocked and asked myself “How can a dog get bone cancer?” He has lived 5 very luxurious years with my family and me. Though we expect things like this to happen every once in a while, we are never really prepared to say goodbye to any family member like this. How unfair and how sad! This is very difficult for all of us seeing him in such pain, but I must be a responsible owner and let him go. He was the best dog any family could ever have had. He will be missed by our family and those who knew him. R.I.P. Nial, You were a loyal friend.

Chasing out critters!

9/27/2017 (Permalink)

Our guys have been out in Houston, Texas for a few weeks now to continue helping homeowners in need. Working hard every day nonstop can be exhausting but every day is a different day with it's own stories. On one day, our technicians were visited by an unexpected neighbor. This little fella heard that SERVPRO of Northeast Tucson was in town and had to show up. He decided to make his way into a home that we had been working on that morning. Our guys had to chase him out and make sure he doesn't hide inside the house and possibly take up residence. Thankfully that was not the case. Our team safely got him out to go back to where it came from so we may continue working. Definitely an interesting day for SERVPRO of Northeast Tucson.

Does it smell like rotten meat or fish??

7/10/2017 (Permalink)

"Rob, I have a crises!" Said one of our previous customers. "The realtors are going to show my house in a few hours and the power went off in the garage over the weekend and it smells like rotten fish or rotten meat. I need your help ASAP!"

When you encounter a situation like this, the first thing to do is:

1. Do not panic.

2. Eliminate the source of the odor.

3. Clean all surrounding surfaces.

4. Open a window.

Some odors such as eggs or meat are called protein fires and the smoke is white. Although you can't see the smoke damage, the odor is present. We utilize ozone machines and vapor-sharks, to eliminate odor after good old fashion soap and water does not do the trick.

Call SERVPRO of Northeast Tucson.